Independent CRM Consultants

We are ZED

Independent CRM Consultants

We help businesses develop effective CRM strategies and implement powerful, scalable and flexible CRM solutions – built on the world's leading CRM platforms: ZOHO, Salesforce, Odoo, HubSpot, Monday.com, Creatio, MS Dynamics, and more.Our services include:

CRM Strategy & Planning
CRM Design, Build and Implementation
CRM Applications Support

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Our Solutions

We work and partner with a range of market leading software vendors who we believe deliver best value and compelling business results. As a ‘vendor agnostic’ consulting firm, we can help you select the platform that best fits your specific needs and budget.

Our Services

Your One Stop Shop

With over 20 years’ experience in CRM and business solutions, our clients benefit from our complete suite of consulting, implementation and support services to help them implement powerful, cost-effective, scalable, and highly flexible CRM business solutions to support their sales, marketing, customer service and operational functions.

Vision

Define your vision, scope and plan for your project

Solution Strategy
Business Process Design
Customer Data Model
Functional Specification
CRM Product Selection
Phased Delivery Roadmap
Solution Blueprint

Build

We design, build, integrate your complete solutions

Technical Solution Design
Application Configuration
Application Customisation
Systems Integration
Data Migration
User Training
Solution Deployment

Support

A flexible managed service delivered on a PAYG basis

Systems Administration
Database Administration
Implement Change Requirements
Develop Solution Extensions
Ongoing Consulting & Advice

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6 Reasons to Choose ZED

We are vendor agnostic

We offer independent and unbiased advise, to help you make the best decisions for your business.

We are a One Stop Shop

We have skills and experience you need to formulate, develop and support your solutions.

We deliver on our promises

We make realistic commitments to our clients, to ensure your expectations are always met.

We are experts

We know our stuff. We are thought leaders, and big on collaboration and sharing knowledge.

We are results focused

We look realistically at business challenges enabling us to define solutions that deliver positive returns.

We're a great fit!

As the old adage does... we are big enough to cope and small enough to care!

Our Customers

A sample of our customers & testimonials

“We have been working with ZedConsulting for a number of years, implementing our core CRM and extending it using low code platforms. The team have been extremely flexible, client focused and great to work with. We would be delighted to recommend ZedConsulting to anyone considering using their services.”

AGILIS HEALTH

Health Services

“Zed Consultants have been a god send, we had many serious problems with Zoho CRM and were considering to abandon the whole system until we meet David late 2019. His experience and out ward thinking has proven priceless, and we are extremely happy with all the work he has done for Samson Consultants. Highly recommended 10/10”

SAMSON

Property Consultants

“We're thrilled with the services that ZED have provided by developing various solutions that support our client and general ERP needs. We highly recommend their services to anyone in need of game-changing solutions.”

H2O LOGISTICS

Amazon Logistics